FortiCloud Organizations

FortiCloud Organizations consolidate multiple FortiCloud Accounts into an Organizational Units (OUs) and manage user access to cloud products and services with fine grained service level permissions

  • Group multiple customer accounts and organize them into Organizational Units
  • Register and transfer assets between the accounts in the Organization
  • Delegate tenant or OU management to admins with detailed service level permissions and access scope
  • Access OU level views to manage assets or services across multiple account

Terminology - Start with a solid foundation!

  • Organizations/“OU”/Units – these are hierarchical identifiers indicating directories or folders within the FCLD Organizations concept 
    • The Org has a root OU ID and can have child OU ID’s
  • IAM - Accounts – numbered FortiCloud Account ID’s.
    • The Org has a single Root Account (belonging to MSSP)
    • MSSP can create child/member Accounts in an OU via FCLD Web GUI
  • IAM - Users –3 types as described in docs
    • IAM “users”- user entity managed in FCLD
      • Can be local or Org with same “permission scope” and “permission profile” as below
      • Password must be set with “Reset URL”, which can only be triggered by admin (not user)
      • 2FA enabled by default and cannot be disabled
        • Delivered to User’s email, so must be valid (FortiToken is the only other option presently)
    • External Idp Roles/Roles – which is really just a mapping of a SAML Assertion containing “Role” = “XYZ” to the following
      • Local role – access to the “Account” in which the Role is created
        • Permission scope (asset folder)
        • Permission profile (local specific) – specifies which FCLD Portal features are available
      • Org role – access to an OU or Account within the Org
        • Permission scope (Org OU or Account within OU)
        • Permission profile (Org specific) - specifies which FCLD Portal features are available
      • 2FA handled by IdP
      • IDP enablement is via special request to PM
    • API User – required for calling any of the available API’s
TermDefinition
Organization Root AccountFortiCloud numbered <012345> Account which created the organization.
Org Root UserFortiCloud User registered with REAL EMAIL address and owns the Org Root Account
Organizational Unit (OU)A unit within organization. Single OU member can be designated OU Master account.
OU Member AccountFortiCloud numbered <987654> Accounts invited to organization with no administrative privileges.
OU ScopeIAM User’s scope (OU) within the Organization.
IAM UserLocal IAM user with credentials stored in FortiCloud
IdP User RoleExternal IdP user with role mapping to FortiCloud Organization where credentials are stored in external IdP
Organization Hierarchy

https://docs.fortinet.com/document/forticloud/23.4.0/organization-portal/829537/introduction