FortiCloud Organizations
FortiCloud Organizations consolidate multiple FortiCloud Accounts into an Organizational Units (OUs) and manage user access to cloud products and services with fine grained service level permissions
- Group multiple customer accounts and organize them into Organizational Units
- Register and transfer assets between the accounts in the Organization
- Delegate tenant or OU management to admins with detailed service level permissions and access scope
- Access OU level views to manage assets or services across multiple account
Terminology - Start with a solid foundation!
- Organizations/“OU”/Units – these are hierarchical identifiers indicating directories or folders within the FCLD Organizations concept
- The Org has a root OU ID and can have child OU ID’s
- IAM - Accounts – numbered FortiCloud Account ID’s.
- The Org has a single Root Account (belonging to MSSP)
- MSSP can create child/member Accounts in an OU via FCLD Web GUI
- IAM - Users –3 types as described in docs
- IAM “users”- user entity managed in FCLD
- Can be local or Org with same “permission scope” and “permission profile” as below
- Password must be set with “Reset URL”, which can only be triggered by admin (not user)
- 2FA enabled by default and cannot be disabled
- Delivered to User’s email, so must be valid (FortiToken is the only other option presently)
- External Idp Roles/Roles – which is really just a mapping of a SAML Assertion containing “Role” = “XYZ” to the following
- Local role – access to the “Account” in which the Role is created
- Permission scope (asset folder)
- Permission profile (local specific) – specifies which FCLD Portal features are available
- Org role – access to an OU or Account within the Org
- Permission scope (Org OU or Account within OU)
- Permission profile (Org specific) - specifies which FCLD Portal features are available
- 2FA handled by IdP
- IDP enablement is via special request to PM
- Local role – access to the “Account” in which the Role is created
- API User – required for calling any of the available API’s
- IAM “users”- user entity managed in FCLD
Term | Definition |
---|---|
Organization Root Account | FortiCloud numbered <012345> Account which created the organization. |
Org Root User | FortiCloud User registered with REAL EMAIL address and owns the Org Root Account |
Organizational Unit (OU) | A unit within organization. Single OU member can be designated OU Master account. |
OU Member Account | FortiCloud numbered <987654> Accounts invited to organization with no administrative privileges. |
OU Scope | IAM User’s scope (OU) within the Organization. |
IAM User | Local IAM user with credentials stored in FortiCloud |
IdP User Role | External IdP user with role mapping to FortiCloud Organization where credentials are stored in external IdP |

https://docs.fortinet.com/document/forticloud/23.4.0/organization-portal/829537/introduction